Refund Policy
đź–¤ Refund & Returns Policy
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At Homeofthealt, we want you to love your purchase. If something isn’t right, we’re here to help.
🕸️ Returns
You have 14 days from the date you receive your order to request a return.
To be eligible for a return:
Items must be unused, unworn, and in original condition
Must include original packaging
Proof of purchase (order confirmation or receipt) is required
To start a return, contact us at: homeofthealt@gmail.com
🦇 Non-Returnable Items
Due to hygiene and safety reasons, we do not accept returns on:
Earrings or body jewellery (unless faulty)
Sale or clearance items
mugs or candles
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đź”® Refunds
Once we receive and inspect your return, we will notify you of the outcome.
If approved:
Refunds will be issued to your original payment method
Please remember it can take a while for the refund to appear (depending on your bank)
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⚰️ Faulty or Damaged Items
If your item arrives damaged or faulty, please contact us within 48 hours of delivery with:
Your order number
Photos of the item (multiple photos with description)
We will offer a replacement, repair, or full refund, depending on the situation.
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🕷️ Exchanges
We only replace items if they are faulty or damaged.
If you need a different size or item, please return your original item and place a new order.
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🕯️ Return Shipping
Customers are responsible for return shipping costs.
We recommend using a tracked service, as we cannot guarantee receipt of your return.
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đź–¤ Contact Us
For any questions, reach out at:
📧 homeofthealt@gmail.com